The Bonbon Boys Limited (“us”, “we”, “our”, “Bonbon Boys”, or “The Bonbob Boys”) operates the bonbonboys.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of data collected
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
We will also store comments or reviews, if you choose to leave them.
How we use your data
The Bonbon Boys Limited may use the data collected to:
- Send you information about your account and order
- Respond to your requests and provide customer care, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- Detect, prevent and address technical issues
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for six years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Transfer of data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of the United Kingdom and European Union where the data protection laws may differ than those locally.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Disclosure of data
The Bonbon Boys Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of The Bonbon Boys Limited
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
- Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
We may use third-party Service Providers to send marketing information regarding our service, should you have given us permission.
Mailchimp is an email marketing solution. Mailchimp allows The Bonbon Boys Limited to import some of the data collected as mentioned above to send promotional and service information to customers who have given consent to receive it. The data provided may be used to segment and target certain customers to provide appropriate communications.
Your data will not be automatically transferred to Mailchimp unless you have opted in to receive our promotional emails when signing up for our website, placing an order or exclusively signing up to our mailing list.
We may use third-party Service Providers to process payments for customer orders or refund payments in the event of a return or refund request.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Shipping & Postage
We use ShipStation as an intermediary to manage our shipping. Some of your order information including name, address, email address and telephone number along with the contents of your order will be submitted to ShipStation for order management. In turn, some of this information will be passed to one of our couriers for the purpose of fulfilling and delivering your order.
We ship some of our orders using Evri. We supply your contact and delivery which forms the label placed on the package to help get your parcel navigated to your delivery address.
We ship some of our orders using DHL. We supply your contact and delivery which forms the label placed on the package to help get your parcel navigated to your delivery address.
- Royal Mail
We ship some of our orders using Royal Mail. We supply your contact and delivery which forms the label placed on the package to help get your parcel navigated to your delivery address.
Links to other sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: email@example.com